I have been thinking the solution for the SBI Card issue. With we receiving threating calls to repay an amount we arent’ responsible for, any gullible person would directly pay off.
But then, if everyone goes hands down against such criminal banks like SBI, who basically overlook the customer interests what will a layman do ?
With RBI sleeping away on such matters and with consumer having pathetic rules holding them away, how is any person going to survive in this mess of credit cards?
It is of no wonder that the majority of cases are being against SBI Credit cards, are all the regulatory bodies sleeping on such matters ?
What am I paying taxes and other dues for ? So that such banks continue to operate like a government organization asking for bribes through every transaction ? Do we work so hard so that we can pay bribes ???
it’s ironic that i am relating the credit card fees (service charges and taxes etc) to bribes. But it’s the truth. The nature of govt. banks makes them that way.
Ever visited any bank? SBI has many people standing in queue with there being no ‘helpdesk’ to help any customer. Wonder who is doing a favor on whom ? Instead of treating ‘Customer is the king’, it’s the vice versa.. SBI is trying to make “Customer is the pauper“.
I am irritated with the way things are going here. It took RBI 5-6 years to realise how the banks were treating their customers. And they introduced the Banking ombudsmen scheme in 2006. Isn’t that too long a time to introduce the scheme. It just proves how drowsy and sluggish the bank is! Also, this info you get when you go to their website and not in any bank’s documents or in any branch. That’s the disgusting situation right here. How is a layman walking their way to the bank to withdraw money know of this ? Is this scheme only for the e-citizens ? The RBI has become a ‘kumbhkaran’.. . If I would call it “Sleeping partner in the crime” it wouldn’t be wrong. Bank-bank bhai-bhai ?
There hasnt’ been any newspaper article which would show this scheme to the crushed customer. Only the customer gets is threatening calls from the “recovery agents” of the so=called banks. This isn’t limited to the pvt. sector, the govts own SBI is part of this. While reading the SBI customer care policy, you feel good – in protected hands et al. But when you open your eyes to the reality, it’s stark different. Rules are made to be broken. They hire recovery agents who keep threatening you as if you are some kind of criminal who has stolen their money. But excuse me here, would i be wrong when I say that I in the end, contribute to that money ? Who pays for your salaries and the money you lend me ? I pay, dont’ I? Where else is the tax used? Infrastructure ? can’t see any!
Still the question remains, who is protecting the consumer ? No one. People hate to travel to complain against such stupid banks. REason ? Govt offices are corrupt, they dont’ care how reasonable your explanation is, they understand that they have rules and in the end you have to pay for their ir-responsibleness.
Why am i cribbing about RBI ? it’s it supposed to be the mai-baap of all banks here?
It’s time to wake up. If we keep sleeping, who will wake up the sleeping beast called RBI ??
WAKE UP RBI, we need more better and customer friendly options. Not banking friendly. Not all are finance guys here!
Guess the name is correct, Reserve Bank of India – Very Reserved indeed!
Being an Indian citizen, I have every right to comment on such horrendous behavior and sleepiness of the govt sector.